Shipping Information Our shipping rates are as follows: We charge standard postal charges plus packaging costs for small deliveries. For larger deliveries we will source the lowest rate, please contact us if you have your own courier. We endeavour to ship all orders within 7 working days. If you order a product that is temporarily out of stock we will advise you of its estimated delivery time via e mail. If you have not received an order within 10 days, please notify us by email at: enquiries@yuliascornucopia.com.au Refund and Returns Your satisfaction is our first priority at Yulia’s Cornucopia, if your item is faulty upon receipt or is not as described, we will gladly exchange the item or refund your credit card. All returns are subject to us receiving the item back within 7 days of purchase. Items must be returned with their original packaging and, unless they were damaged prior to you receiving them, must still be in an unused and saleable condition.

Returns Process To return an item, please send it to: BUSINESS NAME Yulia’s CornucopiaBUSINESS ADDRESS PO Box 5379 Robina Qld 4230 And also include the following information:

• Your Order number if known (appears on the top of the confirmation email)

• Your name and address

• A description of the item you are returning

• Whether you would like a refund or exchange. If you wish to exchange it for a different item, please include the name and item number of the replacement item.